Connect then Engage
Follow four simple steps to connect, engage, and build lasting customer relationships with Loop.
Start with Bridging Campaigns
Connect with verified customers in the moment to build lasting relationships.
- Engage In-Moment with Secure Data Connectors
- Reward and Enroll Instantly
- Pay for Direct Engagement:
- Retain for Long-Term Growth
Reach verified buyers the second they open the package. Single-use QR codes or NFC tags inside every unit prove authenticity and capture customers from every channel—owned or unowned—while keeping their data encrypted end-to-end.
A quick scan drops cash-equivalent points into the customer’s wallet and auto-enrolls them into your brand’s Loop. The relationship (and first-party data flow) begins immediately and persists until they choose to opt out.
Pay for direct engagement through campaigns like product feedback surveys—where customers can set their privacy and contact preferences—gaining reliable insights from real consumers to shape your strategies, with the flexibility to expand into other engagement campaigns.
Keep the conversation going with more engagement campaigns, exclusive drops, and targeted offers. Because 70% of each campaign payout goes straight to customers, incentives stay meaningful, advocacy grows organically, and your owned community compounds in value.
Use the connections with Engagement Campaigns
Leverage Loop’s diverse engagement campaigns to capture insights, build loyalty, and drive retention.
Structured Data Surveys
Collect structured data through surveys to gain actionable insights into customer preferences, behaviors, and feedback, informing your marketing strategies.
Customer Video Interviews
Invite selected buyers to record short, guided videos for richer qualitative insights—the next best thing to an in-person focus group, but scaled.
Source UGC / Content
Encourage customers to share photos, unboxings, and how-to clips; reward high-quality submissions and turn authentic stories into marketing gold.
Targeted Direct Marketing
Deliver targeted direct marketing campaigns, such as personalized offers or promotions, to re-engage customers and drive conversions.
Referral Campaigns
Let loyal customers earn extra rewards for bringing friends into the Loop—lowering acquisition costs while growing an engaged community.
Brand / Product News
Push timely updates (formula tweaks, sustainability wins, collabs) to keep your best customers in the know and feeling like insiders.
AI Interviewer - Meet ECHO
Our upcoming LLM-powered interviewer conducts dynamic, conversational sessions inside the Loop app, adapting questions in real time to each customer’s responses and delivering deep, paid insights in hours instead of weeks.
A Win-Win for Brands and Customers
Unified Customer Data: Loop unifies customer data across all sales channels—owned and unowned, such as retail stores and third-party marketplaces—finally equipping you with a platform to build a real community of engaged advocates who drive your brand forward.
Deeper Insights: Gain deeper insights through direct engagement campaigns like surveys and video interviews, helping you make smarter marketing decisions with a pre-defined ROI as you only pay for direct results, ensuring cost-effective strategies.
Increased Loyalty and Retention: Foster long-term customer loyalty and retention by creating meaningful connections through ongoing campaigns, increasing your ownership to reduce reliance on rented media and build a sustainable, brand-owned community.
Instant Rewards Boost Engagement: Immediate rewards, such as points redeemable for cash or exclusive benefits, encourage higher engagement rates and repeat interactions with your brand, ensuring customers stay active and connected.
Real Voice Fosters Advocacy: Having a real voice to share thoughts and feedback through surveys or UGC campaigns fosters a sense of ownership, turning users into loyal advocates who promote your brand authentically.
Privacy Control Builds Trust: Full control of privacy and contact preferences handled by Loop builds trust, ensuring a personalized experience that keeps them connected to your brand.
Have a Business and Want to Build Your Loop?
Create your community. Capture your customers. Start the conversation.
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